Description
Day 1: 8:30am – 4:00 pm
Day 2: 8:30 am – 4:00 pm
Do you have trouble using assertive energy without getting angry? Do you feel like people walk all over you, or conversely, that others have difficulty trusting you because you have a tendency to bark orders and “lay down the law” when they’re not carried out to your satisfaction? Do you struggle to address conflict effectively? The practice of healthcare often feels like a contact sport. The stakes are high, and emotions can be even higher.
This workshop builds skills in using assertive energy productively. We’ll explore how “internal roles” or character traits may be impacting our ability to effectively lead others and we’ll learn how we can use those roles in greater balance to achieve more effective leadership. We’ll practice using assertiveness mindfully with the horses, focusing on creating an environment that is supportive, enthusiastic, and builds trust and connection. Finally, we’ll share an approach to addressing conflict productively using a difficult conversation template. We’ll learn to combine effective verbal communication with the assertive and supportive nonverbal energy practiced with the horses. This is a workshop for anyone wanting to improve their leadership skills or ability to use assertive energy in a productive way.
Please Note: “From Stressed to Serene” and “Empowered Practice” may be taken individually, independent of the other, but we strongly encourage you to consider taking these as a series! Together, they are the yin and yang of well-being, providing complementary and inter-related skills. Receive a $150 discount if signing up for both!
Payment in full is required to reserve your spot. Cancellations prior to 30 days of the workshop date will result in a refund of half the payment. There are no refunds for cancellations less than 30 days before the workshop.
Learning Objectives
1) Describe why boundaries are essential in development of compassionate and mutually respectful relationships with patients and colleagues.
2) Use non-verbal communication effectively to improve relationships with patients and colleagues.
3) Improve personal and professional relationships by learning to lead in a more emotionally and socially
intelligent way.
4) Identify emotions that arise in practice, recognize the important messages they hold, and learn to respond productively instead of reactively.
5) Apply emotional resilience and self-control to better respond to conflict as it arises in interactions with patients and colleagues.
6) Lead difficult conversations addressing behavior concerns with patients or colleagues.
Course Director
Dr. Nicole Artz, MD, practices Palliative Care at Unity Point Health, Des Moines. She is board-certified in both Internal Medicine and Hospice and Palliative Care. She previously worked as a hospitalist, started and directed a multidisciplinary program for adults with sickle cell disease at The University of Chicago and co-directed a new palliative care program at Loyola University in Chicago. She has had a lifelong passion for horses. She completed an equine assisted learning apprenticeship program in 2018 and is now a certified Eponaquest Instructor. She is the founder and director of Monarch Equine Facilitated Learning in Indianola, Iowa with a focus on healthcare provider, medical student, and resident well-being.
ACCREDITATION: This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of the University of Iowa Carver College of Medicine and Monarch Equine Facilitated Learning. The Carver College of Medicine is accredited by the ACCME to provide continuing medical education for physicians.
CREDIT DESIGNATION: The University of Iowa Carver College of Medicine designates this live activity for a maximum of 11 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
DISCLOSURE POLICY: Everyone in a position to control the content of this educational activity will disclose to the CME provider and to attendees all relevant financial relationships with any commercial interest.
PLANNER/FACULTY DISCLOSURES: Nicole Artz has reported no relevant financial relationships.
Determination of educational content for this program and the selection of speakers are responsibilities of the program director. Firms providing financial support did not have input in these areas.
